The products will be sent to the address of delivery that the purchaser indicated during the process of order. In the event of error in the wording of the co-ordinates of the recipient, the salesman could not be held responsible for the impossibility in which it could be to deliver the product.
The share in the expenses of port means including all taxes departure of Ouagadougou Burkina Faso.
The possible delays does not give the right to the purchaser to claim damages.
The deliveries in the countries of the EEC is carried out by the post office in colissimo followed Europe.
The deliveries out of the EEC are carried out by the international mail service.
In the event of apparent defects, the purchaser profits from the right to repossess under the conditions envisaged in this document.
For reasons of availability, an order can be delivered in several times to the customer. The customer does not regulate whereas only one delivery. If the customer wishes 2 places of delivery, it places 2 orders, with the dependent expenses of delivery.
SATISFIED or REFUND
- The purchaser has a 7 days deadline as from the delivery of the order (in accordance with the laws resulting from the code of consumption Art L 121-16) to very turn over product which would not be appropriate to him.
- The purchaser can, either to exchange the product, or to be made refund while the recipient can, or to exchange the product, or to ask for the refunding of the purchaser.
This right applies to the defective products or not in conformity with its order.
On the other hand, we will not be able to begin again:
- turned over, damaged, damaged incomplete articles or dirtied by the customer,
- the intact articles not given with their labels in their packing of origin (so present),
- the parcels for which no element joint makes it possible to identify the shipper (n° order, name, first name, addresses, n° of telephone), elements which will be to write on plain paper in accompaniment of the turned over products.
The expenses of return will be the responsibility of the shipper who will have to send the products to the following address:
Mr CAUDERAN Alain
Représentant for Africafric
2, Rue de la Constellation
33600 PESSAC - FRANCE
The return of the products will give place to one to have, equal to the purchase price of the bought products. To have thus does not include/understand the possible expenses of delivery and/or package gift.
As of the treatment of your return, we will send an e-mail to you or will telephone to you informing you of the amount your to have.
The purchaser will then have the possibility of using this to have to exchange his products or to be made refund.
No sending return in against-refunding will be accepted, whatever is the reason.
